Privacy Policy

Introduction

Curiel Telehealth Clinic ("we," "our," or "us") is committed to protecting your privacy and the confidentiality of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

HIPAA Compliance

We are a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). We are committed to maintaining the privacy and security of your protected health information (PHI) in compliance with HIPAA and applicable state privacy laws. Any personal health information you provide through our telehealth services is encrypted and stored securely.

Information We Collect

We may collect the following types of information:

• Personal contact information (name, email, phone number) - if you voluntarily provide it
• Health information you share during telehealth consultations
• Appointment scheduling information
• Website usage data through cookies and analytics

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use:

• Essential cookies - Required for website functionality
• Analytics cookies - To understand how visitors use our site
• Marketing cookies - To deliver relevant advertisements

You can manage your cookie preferences through your browser settings.

Meta Pixel & Advertising

We use the Meta Pixel (Facebook pixel) on our website to measure the effectiveness of our advertising and understand website traffic patterns. This helps us improve our marketing campaigns.

What the Meta Pixel collects: Basic visitor data such as page views, browser type, and device information. What it does NOT collect: Personal health information, names, email addresses, phone numbers, or specific appointment details.

We have configured our pixel to not send personally identifiable information (PII) to Meta. On our appointment confirmation page, we automatically remove URL parameters before firing any tracking events to ensure no patient data is shared.

How We Use Your Information

We use your information to: provide telehealth services, schedule appointments, communicate with you about your care, improve our website and services, and comply with legal requirements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption for telehealth consultations and secure storage of health records.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us.